Please read these Terms & Conditions carefully before using the faw99 platform. By registering for or using any faw99 service, you agree to be bound by all terms set out below. This document constitutes a binding agreement between you and faw99.
A summary of six key points from faw99's Terms & Conditions before you read the full document
This Terms & Conditions document constitutes a binding agreement between you ("Player" or "Member") and faw99 ("Platform", "we", "faw99"). By accessing, registering for, or using any faw99 service, you confirm that you have read, understood, and agreed to be bound by all terms stated herein. If you do not agree with any part of these terms, please discontinue use of our platform immediately.
These Terms & Conditions ("Terms") govern your use of the faw99 online casino platform, accessible at https://faw99-play.com and all related subdomains or platforms operated by faw99. These Terms apply to all users, visitors, registered members, and any individual who accesses or uses faw99's services in any capacity.
By clicking "Register", "Log In", or by accessing faw99 platform content in any way, you explicitly and unconditionally accept all Terms set out herein. This acceptance is legally binding and enforceable. You also agree that electronic acceptance through an online action carries the same weight as a written signature.
Faw99 reserves the right to amend, update, or replace these Terms at any time at our sole discretion. Any changes take effect immediately upon being posted on the website. It is your responsibility to review these Terms periodically. Continued use of the platform after changes are posted constitutes your acceptance of those changes.
To register a faw99 account and use our services, you must meet all of the following eligibility requirements without exception:
Faw99 reserves the right to request identity verification documents (KYC – Know Your Customer) at any time, including but not limited to a Malaysian identification card (MyKad), bank or utility statements, and a selfie with the identification document. Failure to provide the required documents within the stipulated timeframe may result in account suspension or closure.
The KYC verification process is in place to protect your account from fraud and unauthorised access, and to ensure all withdrawals are sent to the legitimate account holder. This process is typically completed within 24 hours on business days.
Faw99 supports a range of popular and secure payment methods for players across Malaysia. All transactions are processed exclusively in Malaysian Ringgit (MYR). Accepted deposit methods are as follows:
Faw99 does not charge any processing fees for deposits. However, your e-wallet provider or bank may impose their own charges, which are beyond our control. Please check with your payment provider before making a deposit.
All deposits must originate from an account registered in the same name as the faw99 account holder. Deposits from third parties – whether family members, friends, or any other individual – are strictly prohibited and may result in funds being frozen and the account closed without notice.
Daily, weekly, and monthly deposit limits can be set by players themselves as part of our responsible gaming programme. To set or amend your deposit limits, please contact faw99 customer support via live chat.
Withdrawals from your faw99 account are subject to the following terms to ensure a smooth and secure process for all parties:
Withdrawal processing times are as follows: Touch 'n Go eWallet and GrabPay within 15–60 minutes; DuitNow and FPX within 1–3 hours on business days; standard bank transfers within 1–2 business days. Withdrawals requested on weekends or public holidays will be processed on the next business day.
Faw99 reserves the right to place a withdrawal on hold for investigation purposes if there is any suspicious activity, a breach of terms, or a legal compliance requirement. In such cases, our team will contact you within 24 hours for further clarification.
Faw99 offers a range of bonuses and promotions to new and existing members from time to time. All bonuses are subject to specific terms stated at the time the offer is displayed. The general terms applicable to all faw99 bonuses are as follows:
Each game type contributes differently to the wagering requirement. Slots typically contribute 100%, while table games such as baccarat, blackjack, and roulette may only contribute between 10% and 20%. Full details are stated in the individual bonus terms.
All games on the faw99 platform use Random Number Generator (RNG) technology that has been certified by independent third-party auditing bodies. This ensures every game outcome is completely random and cannot be manipulated by any party, including faw99 itself.
Players are fully responsible for understanding the rules of each game before playing. faw99 is not liable for losses arising from a player's failure to understand the game rules. Information on rules, RTP (Return to Player), and betting limits is available within each game's interface.
Players are strictly prohibited from engaging in any of the following activities on the faw99 platform. Any violation will result in immediate account closure, freezing of funds, and possible legal action:
Faw99 employs a sophisticated fraud detection system that continuously monitors all account activity. Any unusual or suspicious betting patterns will be analysed, and we reserve the right to request clarification or conduct an investigation before approving any withdrawal.
Faw99 reserves the right to suspend, restrict, or close any account at any time and at our sole discretion if there is reasonable cause to do so. This includes but is not limited to a breach of these Terms, suspicious activity, or legal compliance requirements.
Players may also choose to voluntarily close their own account at any time by contacting the faw99 customer support team. In the case of a voluntary closure, any valid balance (after deducting bonuses that have not met the wagering requirement) will be returned to the player within 5–7 business days.
The faw99 platform is provided on an "as is" basis without any express or implied warranties. faw99 makes no guarantee that the platform will be continuously available, free from errors, or that any defects will be resolved within a specific timeframe.
To the fullest extent permitted by applicable Malaysian law, faw99 shall not be liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or any other damages arising from your use of or inability to use the faw99 platform.
Faw99 takes our responsibility to protect the privacy and personal data of all members seriously, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal information provided during registration and platform use will only be used for the stated purposes and will never be sold to third parties.
The data we collect includes your full name, identification number, email address, phone number, payment details, and platform usage data. All data is protected with 256-bit SSL encryption and stored on secure servers with restricted access. For full details on how we handle your data, please refer to Privacy Policy ours.
Faw99 believes that gambling should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. We provide a range of tools to help players manage their gaming habits:
If you or someone you know is struggling with a gambling problem, please contact the faw99 support team or visit our Responsible Gaming for guidance and support resources available in Malaysia.
Faw99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Members will be notified of any material changes via their registered email or an in-platform notice at least 7 days before the changes take effect, except in urgent circumstances that require immediate amendment.
These Terms & Conditions and all disputes arising from or in connection with the use of the faw99 platform shall be governed by and construed in accordance with the laws of Malaysia. Any dispute that cannot be resolved amicably shall be referred to the exclusive jurisdiction of the competent courts of Malaysia.
If any provision of these Terms is found to be invalid, void, or unenforceable by a competent court, that provision shall be deemed severable from these Terms and shall not affect the validity or enforceability of the remaining provisions.
The latest version of these Terms & Conditions takes effect from January 2026. For any enquiries regarding these Terms, please contact the faw99 customer support team at support@faw99-play.com or via live chat, available 24/7.